Shipping policy

1. Accepted Payment Methods

We offer secure and convenient payment options for all orders placed through our website. Currently, we accept payments through:

• PayPal
• Shopify Payments (including major credit and debit cards)

All transactions are processed securely through our third-party payment processors. We do not store or have access to your full payment information.

 

2. Payment Requirements

• All orders must be paid in full at the time of purchase.
• No order will be prepared, processed, or shipped until full payment has been successfully received and verified.
• If payment is declined, incomplete, or flagged for review, we reserve the right to place your order on hold or cancel it.

 

3. Currency

All prices listed on our website are shown in GBP. Any currency conversion fees are the responsibility of the customer.

 

4. Security & Fraud Prevention

To protect our customers and our business, all payments are subject to verification. We may request additional information if a transaction appears suspicious or is flagged by our payment providers. Orders that cannot be verified may be cancelled and refunded.

 

5. Billing Information

Customers must provide accurate and complete billing information. Failure to do so may result in delays or cancellations. Any discrepancies may require additional verification.

 

6. Taxes & Fees

Applicable taxes, shipping costs, or service fees will be calculated at checkout. These charges must also be paid in full before your order is sent out.

 

7. Refunds & Cancellations

Refunds, returns, and cancellations (if applicable) are handled according to our Return & Refund Policy. Refunds will be issued to the same payment method used for the original purchase.

 

8. Contact

If you have any questions regarding this Payment Policy or experience issues with checkout, please contact us.